# Welcome

Personalization that feels 1:1, delivered at scale.

Welcome to Moonbrush. This documentation is your guide to integrating data, activating audience intelligence, and launching safe, high‑impact messaging—without exposing sensitive attributes or secrets.

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### Who This Is For

* **Product & Growth** — launch playbooks, test ideas, read impact.
* **Marketing & CX** — craft copy, choose channels, respect fatigue & consent.
* **Data & ML** — ship events, manage features, monitor drift, and lift.
* **Engineering** — integrate SDKs/APIs, operate reliably.

***

### What Moonbrush Does (at a glance)

```
Sources  →  Ingest  →  Identity & Consent  →  Feature Store  →  Models  →  Decision API  →  Channels
(web, app,   (pixels, SDKs,             (durable+           (psychographics,     (ranked actions     (email, push,
commerce, ads) server)                    ephemeral)          personas, uplift)     & explanations)     in‑app, site)
```

* **Psychographics & Personas**: infer motivations, decision styles, and persona probabilities from behavior.
* **Intent Feed**: capture live actions and context; emit enriched, real‑time features.
* **Consumer Graph**: governed person record; safe views expose only approved fields for activation.
* **Audience Playbooks**: turn signals into exactly‑what‑to‑say/where/when—with caps and guardrails.

> Sensitive or protected attributes are **quarantined** and never used for activation without explicit communication, data usage agreement, and applicable SLA with end-user.

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### Onboarding Checklist

* [ ] Establish data & privacy owner(s) and consent scopes.
* [ ] Send a minimal set of events (page view, search, add‑to‑cart, conversion).
* [ ] Data dumb and analysis for target audience understanding, micro-segmentation, and specific activation notes/quirks (relative to vertical, company, brand, etc)
* [ ] Custom psychographic model development
* [ ] Persona and playbook definition, guidelines, and activation
* [ ] Create holdouts and baseline metrics.
* [ ] Ship your first audience via Moonbrush platform, direct integration to preferred MarTech, or via API (coming soon)

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### Safety & Governance

* **Consent**: purpose‑limited processing (analytics/personalization); revocation respected.
* **Sensitive fields**: quarantined; excluded from APIs, templates, and routing.
* **Guardrails**: frequency caps, fatigue, sensitive‑category blocklists, quiet hours.
* **Explainability**: decision reason codes per request.
* **Research-Driven:** in-depth research papers available upon request, justifying all standard models, personas, and playbooks available within the Moonbrush platform.&#x20;

***

### Document Map

#### Foundations

* Architecture Overview
* Data Governance & Consent
* Identity & Stitching

#### Data Plane

* **Intent Feed** — capture → enrich → segment
* **Consumer Graph** — person record & safe views

#### Modeling

* **Psychographic Modeling** — features, estimators, feedback loops
* **Standard Persona Models** — taxonomy, assignment, calibration

#### Activation

* **Audience Playbooks** — objectives, triggers, templates, measurement
* Decision API — ranking & reason codes

#### Build & Operate

* SDKs & Events Reference
* Observability & Testing
* Change Management & Versioning
* SLAs & Reliability

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### Conventions Used in This Doc

* **Code** in monospace blocks; replace `<token>` and IDs with your own.
* **YAML/JSON** examples are **illustrative** and may omit optional fields. For security purposes, YAML/JSON examples may point to specific models, personas, playbooks, or columns that do not exist within the Moonbrush platform.&#x20;
* Times are **EST** on the intent feed and in **UTC** in all other instances, unless otherwise stated.

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### Support & Feedback

* Use your workspace **support channel** or contact your account team in the console.
* Found an issue in the docs? Open a request with the page title and a brief description.

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### Changelog (Docs)

* \*COMING SOON!\*

***

*© Moonbrush. All examples avoid sensitive categories and are for demonstration only.*

### Jump right in

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-people-group">:people-group:</i></h4></td><td><strong>Consumer Graph</strong></td><td>Core operational and reference database for persona analysis, micro-segmentation, and activation playbooks</td><td></td><td></td><td><a href="moonbrush-core-features/consumer-graph">consumer-graph</a></td></tr><tr><td><h4><i class="fa-chart-user">:chart-user:</i></h4></td><td><strong>Standard Psychographic Models</strong></td><td>Psychographic enrichments offered to all Moonbrush users (custom models always available)</td><td></td><td></td><td><a href="https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md">https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md</a></td></tr><tr><td><h4><i class="fa-globe-pointer">:globe-pointer:</i></h4></td><td><strong>Intent Feed</strong></td><td>Capture audiences as they're looking for <em>your</em> product collected from internet, social, purchase activity and more!</td><td></td><td></td><td><a href="broken-reference">Broken link</a></td></tr></tbody></table>


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